To deliver on our brand promises, it’s not enough to follow a mission rooted in heart. Radiance, which describes the culture of MorningStar, gives us a framework through which we nurture and empower our team to be People of Excellence with Servant’s Hearts.
We start by hiring for heart. If our residents are the heroes, our team members are the heartbeat of MorningStar. We say it well on our recruiting card: You can’t teach Nice. So we hire Nice. Downright nice people with Great Hearts and Radiant Spirits.
Everyone on the team, regardless of role, takes a full day of culture training, a class we call Radiance. Then daily we remind each other of our 12 Service Values, and how we are as much about hospitality as about healthcare.
In offering tender service to the memory-impaired, we train and model the precepts of Lavender Sky, our thoughtfully considered philosophy and approach to dementia care. Ask us more about these brand standards.
At MorningStar, we take tremendous pride in creating an environment where excellence can flourish. Our days are busy in serving others. But the way in which we conduct our work defines who we are as a brand. We are about taking the time to be radically relational—building warm, genuine connections, team member to team member, and team member to resident.
We also want to be known as a company that serves our fellow men as we contribute to a more noble world. For this reason we established a MorningStar Foundation with the intention of leaving a legacy of benevolence in honor of our God through global philanthropy, local volunteerism and abiding support of the Alzheimer’s Association. MorningStar has made an abiding commitment to support an orphanage in Nicaragua and the drilling of water wells in Africa.
Understanding Senior Living
If a senior is already in a senior community offering secure memory care, the staff, knowing the resident so well, can offer a great deal of insight in to the mental decline, ultimately helping to make the lifestyle transition happen internally.
If the senior is in a private residence, a licensed nurse can conduct an initial medical assessment and cognitive evaluation. We would be happy to provide one at no cost to determine the particular needs of a senior.
Whereas most Assisted Living Facilities (ALF) are principally designed to assist residents with 62 years and older the activities of daily living (ADLs) in a residential setting. Life enrichment and hospitality services are as much a part of the day as health care; when coupled with third-party providers, ALFs can ably serve residents through end-of-life. Residents and their families gain peace of mind knowing trained care managers are there to help navigate changes in health. Some Assisted Living communities also offer a secure neighborhood for the memory-impaired (those with Alzheimer’s and other forms of dementia).
However, every MorningStar community has at least one full-time licensed nurse available for clinical concerns 24/7. Please see our Care Services page for a description of how widely we can serve under our Assisted Living license through the additional support of third-party providers.
Care Services and Staffing
Pricing and Affordability
For those in our Assisted Living neighborhood, we offer five levels of care, established through a thorough assessment with our Wellness Director (Licensed Nurse). Various auxiliary services, both medical and non-medical, are priced a la carte.
Our Memory Care neighborhoods offer all-inclusive services (suite and care) at one packaged price. The Cottages (patio homes) at Dayton Place, in Billings and in Idaho Falls have their own unique pricing. See those specifics under their respective pages.
Medicare is a federal government program for those 65 years and old (and for certain ill or disabled persons), regardless of income, designed to help them fund certain health-related expenses, namely hospitalization and rehab. Benefits may be available for home health care, but only if certain conditions are met. Medicare may pay for up to 100 days of care in a skilled nursing facility per benefit period (100% for the first 20 days) after a three-day hospital stay, if skilled care is needed. For days 21–100, Medicare requires a co-payment. To help cover the co-payment, many seniors have a Medicare supplemental insurance policy. In general, once Medicare stops paying for care, the supplemental payment also will end.
Medicare Part A covers hospice, regardless of income, including within a senior living community.
In contract, most Long-term Care Insurance policies do cover Assisted Living rent and care. Check with your insurance carrier for coverage options, or ask us for advice about your particular policy. See our Affordability page.
Once your family decides upon MorningStar, a deposit secures your chosen suite, of which you take possession ideally within 10 days. Taking financial possession early makes the physical move far easier for all concerned, particularly the senior. Our “House to Home” process begins in earnest with securing the vital information, agreements and permissions inherent to the move including a medical assessment and physician’s plan of care (if for Assisted Living and Memory Care). Some of this paperwork is tied to state regulations depending on the lifestyle neighborhood. We offer packing tips in selecting what’s most important to bring. We recommend to you moving companies experienced in senior transitions. The key, as with any significant undertaking, is communication. We’re ready.
However, a POA cannot override the choices or force the decision of any senior deemed of sound mind. And POA authority dissolves upon the grantor’s death.
In contrast, a Guardian designation is of broader authority. Whether temporary due to emergency conditions or permanent, Guardianship is a court-appointed role wherein a person’s rights are transferred to that of the Guardian.
Families are well-advised to seek the professional advice of an attorney to fully understand these important designations and their appropriate applications.
Relationally, it’s all about making new connections and trusted friendships with the team and other residents. Ask about our Resident Ambassador program that quicken that all-important sense of belonging. Eager as the Family is to see a Senior settled, don’t rush the process. Give this transition and your loved one space and time to settle in.