• About Us
    • Find Your Community
    • In the Beginning
    • Servant Leadership
    • News, Media, Blog
    • Culture of Radiance
    • Philanthropy
    • Careers
  • Lifestyle Options
    • Independent Living
    • Assisted Living
    • Memory Care
  • Wellness
    • Life Enrichment
    • Dining Experience
    • Clinical Services
  • Resources
    • Contact Us
    • FAQs
    • Decision Guide
    • Affordability
    • Veterans
    • Move Made Easy
    • Resident Biographies
  • Find Your Community
  • Contact Us
  • Speak to a senior living expert: 303.720.7814
×
MorningStar Senior LivingMorningStar Senior Living
MorningStar Senior LivingMorningStar Senior Living
Speak to a senior living expert: 303.720.7814
  • About Us
    • Find Your Community
    • In the Beginning
    • Servant Leadership
    • News, Media, Blog
    • Culture of Radiance
    • Philanthropy
    • Careers
  • Lifestyle Options
    • Independent Living
    • Assisted Living
    • Memory Care
  • Wellness
    • Life Enrichment
    • Dining Experience
    • Clinical Services
  • Resources
    • Contact Us
    • FAQs
    • Decision Guide
    • Affordability
    • Military Veterans
    • Move Made Easy
    • Resident Biographies
SCHEDULE YOUR TOUR NOW
Servant Leadership

Home - Servant Leadership

Servant
Leadership

A Brand for the Ages

CONTACT HOME OFFICE

Servant
Leadership

A Brand for the Ages

Home > Servant Leadership

REIMAGINING SENIOR LIVING


MorningStar Senior Living is a leading developer, owner and operator of premier communities

Headquartered in Denver, Colorado, MorningStar executives support local operations with a significant degree of touch and an array of centralized resources for its geographic footprint in the western half of the U.S. (Find Your MorningStar). Offering independent living, assisted living and memory care, MorningStar is privileged to elevate life for those who taught the rest of us how to live.

Our portfolio encompasses 40+ communities in operation or under development, representing 5,000+ units with an ownership interest in the majority. Whether for a new build, acquisition or turnaround property, MorningStar consistently delivers operating margins above industry norms and exceptional overall returns to investors and partners.


OUR VISION
In pursuit of excellence, MorningStar resolves to be a company of
servant-minded, purpose-driven leaders in our senior communities and throughout the world.


HOME OFFICE
7887 E BELLEVIEW AVE, SUITE 600 | ENGLEWOOD, COLORADO 80111
PHONE: 303.750.5522 | FAX: 303.750.3376



Executive Profiles

KEN JAEGER

FOUNDER/CEO
Ken Jaeger founded MorningStar Senior Living on a profound truth: that of honoring God in all aspects of his company’s business practices and relationships, a foundational commitment that has directly contributed to offering residents a superior quality of life. With this principled approach and a strict adherence to the original mission, MorningStar has enjoyed prodigious growth since its inception in 2003. As a reflection of that success, Ken was named a recipient of the prestigious EY Entrepreneur Of The Year 2016 award in the Mountain Desert region in the Healthcare and Lifesciences category.

“Of Greater Purpose” VIDEO CONTENT.

Ken Jaeger’s 35+ years of experience in Senior Housing covers the full spectrum of senior living operations and management, including successful start-ups, acquisitions, turnarounds of distressed properties, and multi-site leadership. Ken has a proven track record of assembling and mentoring teams to profitability, while always providing the highest quality care.


Prior to founding MorningStar, Ken acted as a consultant and manager for several premier Senior Housing operators, including Aegis, Integral and Alterra, for which he operated up to 50 properties concurrently with revenues exceeding $100 million. From 1998-2003, he served as Vice President of Operations for the western division of Sunrise Senior Living where he was responsible for opening 17 new homes in Denver, Seattle, San Francisco, Los Angeles and San Diego. Earlier in his career Ken spent 10+ years as an executive director for skilled nursing, assisted living and independent living communities.

Heavily involved in serving the poor around the world, he has given much of his time and resources throughout his career to building, funding and serving an orphanage in Nicaragua and to providing safe drinking water in Ethiopia and other African countries. Read more about the work of the MorningStar Foundation at Serving Globally.

Ken attended University of Minnesota at Moorhead where he received a Bachelor of Science degree in Community Health Care.

JAMIE RANZAN

PRESIDENT/ CHIEF INVESTMENT OFFICER
As President and Chief Investment Officer, Jamie Ranzan brings 20 years of experience in real estate development and acquisitions across multiple property types. Her financial, operational and strategic approaches to investment have been focused on senior living where her goal was to represent a company that aligned with her core values and held to the foundational principle of honoring God.

She began her career at Ernst & Young as an auditor in the real estate group of its Orange County office. From there she joined KBS Realty Advisors in Newport Beach, where she was responsible for a $1.8B portfolio with assets across the U.S. Her next role was that of CFO/VP of Corporate Finance for MBK Senior Living, responsible for acquisitions, dispositions, accounting, finance, insurance, tax and compliance.
“On Investor Alignment” VIDEO CONTENT

Expressly drawn to the mission of MorningStar, Jamie relocated to Colorado in 2016 where for the next four years she served MorningStar as Chief Financial Officer. After five years away, first as President of Solera Senior Living then as CFO for Aegis Senior Living, Jamie enthusiastically returned to MorningStar in 2025 as President/CIO.

She is quick to credit her grandparents for the formation of her character. Through Grandmother Jane’s 10-year struggle with Alzheimer’s, Jamie learned how devastating this disease is to the entire family. Not a day goes by in which she isn’t inspired by the amazing soul who was (and is) Jane Riley. Through this personal experience, Jamie’s servant-leadership is based on love for others, a style that puts team first by living out our core values.

Raised in Southern California, she holds a degree in Business Management with an emphasis in Finance from Chapman University, and an MBA from Pepperdine University. Jamie is vice chairperson on the Senior Housing Council Board of the Urban Land Institute.

CHAD JAMES

CHIEF OPERATING OFFICER
In his role as Chief Operating Officer, Chad James is responsible for overseeing companywide operations, optimizing processes and ensuring seamless alignment with our partners and MorningStar team members. He works closely with all departments to streamline operations and champion a culture of continuous improvement through an empowering work environment. He is gifted in rallying teams around the priorities that matter most, moving with urgency while balancing the faceted needs of residents and their families, teams and investor groups.

Since joining MorningStar in 2022 Chad has shown exceptional dedication to the core principles of the MorningStar brand as a culture-driven servant leader, recognized for superior performance in functional management, increased sales, operating income, market penetration and customer service. He has played a vital role in the growth of our operations, first as a Regional Vice President of Operations then in the role of Senior VP of Operations. Chad’s superb attention to detail and balance of margin and mission have been instrumental in the growth of MorningStar.
“On Servant Leadership” VIDEO CONTENT

Upon completing his undergraduate degree in Business Administration from Lee University, Chad sought a professional path that aligned with his personal values and the character-shaping influence of his grandmother. “Seniors have always played an important role in my life. Grandma Trudy taught me to always enjoy the moment, work hard (even when no one is watching), and prioritize relationships. If Grandma were here today, she would be proud of the work we do at MorningStar.”

Chad started his senior living career with Life Care Centers of America learning all aspects of the industry. His education at Life Care launched him on a nine-year journey as Executive Director for six skilled nursing campuses where he became proficient in managing multiple operations with exceptional leadership, project coordination and analytical problem-solving skills. In 2019 he joined Veritas Management Group as Regional Director of Operations with responsibility over 10 skilled nursing facilities.

An enthusiastic, moral and results-driven leader, Chad is honored to contribute to MorningStar, a company distinguished by integrating a strong sense of mission and ministry into its operations.


CHRIS LIVESAY

CHIEF PEOPLE OFFICER
Chris Livesay joined MorningStar in January 2020 as VP of Human Resources, becoming Chief People Officer in April 2023. Chris remarks, “I’m thrilled to be part of an organization and leadership team that is clear in its shared vision and mission, making this a culture where we’re encouraged to live by our Core Values: love, kindness, honesty, goodness, fairness and respect.

Chris has worked in Human Resources since 2001, participating and leading all facets of people operations for small companies of less than 100 employees to large companies with over 50,000 employees. Among them have been nonprofits, property management, hospice, and health-care organizations. Most recently prior to MorningStar, Chris was HR Director for PASCO, a home healthcare company serving the disabled community.

“In my career,” says Chris, “I’ve seen that success is almost always rooted in good people aligned toward a common goal. I feel blessed to help with those initiatives at MorningStar, where the common goal is loving and caring for seniors. Nothing brings me more joy than being in a community seeing our team set up well to thrive in serving our seniors well. They, both the senior and our team, deserve no less than that.”

Chris’s passion for seniors traces originally to his Grandma Bea. “As a boy, I thought every grandparent was like her, only later realizing I’d won the lottery. She modeled how to love and serve God, how to be silly, how to treat others, how to write a letter…and teaching me how to be a gracious loser at Checkers.”

At MorningStar, Chris has implemented tools and systems with his team in all facets of people operations to help scale for growth while keeping true to the heart of who MorningStar is. It is his passion to have systems in place to hire & onboard well, invest generously in that team to be able to serve well through having the right resources and training, and seeking to be best of class in compliance and total rewards. “It is truly my joy to steward a place where team members are proud of their job and their company, coming in daily fully invested in being part of our great mission at MorningStar.”

His undergraduate degree in Organizational Leadership was earned at Purdue University with a Master’s of Divinity from Denver Seminary. He is a certified Senior Professional In Human Resources (SPHR).

JAVI ARCENEAUX

CHIEF SALES & MARKETING OFFICER
With positive intensity and a dynamic style, Javi Arceneaux, Chief Sales & Marketing Officer, approaches challenges head-on and leads with heart. The exceptional results of her teams are a credit to Javi’s analytical skills rooted in a focus on healthy, collaborative culture.

In her executive role, Javi is responsible for leading sales strategy and growth initiatives, leveraging 15+ years in senior housing sales and operations, real estate, project management, financial analysis, asset management and business development. Throughout her career, she has demonstrated a keen ability to build and coach high-performance teams whose performance builds revenue, increases market share and improves profitability.

Before joining MorningStar, Javi held executive roles at leading brands including Atria, Holiday and Sunrise. Here she was instrumental in driving revenue growth and improving sales operations. She cut her teeth as a local Director of Community Relations for Sunrise Senior Living, there first experiencing the joy of senior advocacy through exceptional customer service and dedication to helping older adults live better. As a Regional Director of Sales and Operations at Holiday Retirement, Javi supported teams that won awards for outstanding growth and performance. She also served variously as Regional Director of Sales, Regional Director of Operations, Vice President and Senior Vice President, scaling her portfolio from 12 communities to over 150.

One of the reasons Javi was drawn to MorningStar is its commitment to supporting the Casa Bernabe orphanage in Nicaragua, where she was born before immigrating to the U.S. at two years old. Javi is an enthused volunteer at the St. Vincent de Paul food pantry and with Cake 4 Kids, baking designer cakes for children living in shelters and foster care. “I’m strongly committed to giving back in thanks for the many blessings that have been bestowed upon me.”

She graduated from San Jose State University with a degree in Political Science, later receiving an Executive MBA with a focus on Strategic Planning from Golden Gate University. Javi is committed to continuing education, receiving certification from Cornell University in Asset Management and holding an RCFE license from the State of California.

MELISSA CLEMENT, RN, MSN

CHIEF WELLNESS OFFICER
Melissa Clement traces her calling to serve seniors to grandparents who figured large in her girlhood in small town Nebraska. In high school, Melissa became a certified nurse aide, soaking up more of the wisdom seniors have to offer. “Through the years they have taught me the importance of relationships, to never take a moment for granted…to embrace the days.”

Melissa joined MorningStar in 2020 as a Regional, drawn “by the company’s core values and its emphasis on servant-leadership. Ours is such a collaborative team, always looking for the next opportunity to improve.” Her career builds upon a solid record in executive leadership in project management, staffing, budgeting and finance, team building, strategic planning and decision making.

Now as Chief Wellness Officer, Melissa engages in multi-state oversight of clinical programs, works with risk management to strengthen resident outcomes, implements QAPI programs and coaches a growing team of nurses and care managers in 11 states. Skilled and dedicated in regulatory compliance, Melissa has led our communities through countless (often deficiency-free) surveys. She is passionate about elevating clinical training and education, and advancing MorningStar’s wellness initiatives.

The early years of her career were invested in large hospital settings before transitioning to senior care in 2018. Melissa is a member of the Colorado Health Care Association, Assisted Living Nursing Association, Colorado State Nursing Association and American Nurses Association. For the last eight years, she has found satisfaction in volunteering with YHC Clinic, a free public health center in Metro Denver.

Melissa earned her BSN degree from Platt College School of Nursing, three years later earning a Master’s in Nursing Leadership from Grand Canyon University. She is a certified dementia practitioner.

JOHN JAEGER

EXECUTIVE VICE PRESIDENT
As an Executive Vice President at MorningStar Senior Living, John Jaeger serves as a partner to the entire Executive Team, providing strategic leadership, operational oversight and support across all disciplines within the company. John is responsible for enterprise-wide projects focused on process improvement, training, new development, information management and enhancing the resident experience. His attention to detail and ability to think systematically through complex issues are skills that serve greatly in our growing company.

He joined MorningStar in 2010, moving into a full-time role in 2014 upon graduating from the University of Colorado with a degree in business management (whereupon he was named the Business School’s Outstanding Graduate).

John served four years as an Investment Analyst within the development arm of MorningStar, then as an Operations Specialist, before becoming the Executive Director of MorningStar at Holly Park in Centennial, Colorado, in its preopen phase. In his three years as ED, the Holly Park community was spectacularly successful, setting records not only within MorningStar but across the senior housing industry. While John quickly credits his team, it was unquestionably his servant-leadership that made the difference. His brand of influence is best represented in his own words, “It's not about us. It’s about the person in front of us. It’s what can we do to steward who they are and value them as gifted and contributing. We can impact so many lives on a day-to-day basis by leading our team through serving them.”

In 2018 John was involved in the creation of the MorningStar Foundation helping to shape its core initiatives in service the poor in our local communities and around the world.

For seven years he served on the board of Touch of Love International, a nonprofit focused on microfinancing for small businesses in Africa and Central America. For three years as a volunteer for Verbo Ministries in Nicaragua, he managed donor relations by serving as a liaison between local Nicaraguans and US-based supporters.

“MorningStar’s impact is far and wide, greater than what we directly see in front of us. It's an incredible blessing to come alongside my father as we do our best to honor God while advancing the mission and vision of the company he built. To bring those aspirations into a reality we experience every day—that's my mission and my calling.”

“Every once in a while I get to work with and meet people who have something very special and very right going on. There is a tone here at MorningStar and you can feel it. I want to congratulate you for that, and encourage you to move forward. And keep doing it.” – Dr. Nathan Mellor, Strata Leadership
  

HOME OFFICE
7887 E BELLEVIEW AVE, SUITE 600 | ENGLEWOOD, COLORADO 80111
PHONE: 303.750.5522 | FAX: 303.750.3376

Rooted Logo

Education &
Inspiration for Seniors

All Blog Posts

  • Senior couples sitting on an outdoor patio enjoying conversation and company

    The Role of Holistic Wellness For Seniors in Their Aging Journey

    September 14, 2026

    Holistic wellness for seniors takes a multilevel approach to all aspects of…

  • Portrait of happy senior couple moving boxes inside their home

    A Guide to Decluttering a
    Home When Preparing for a Senior Living Move

    September 01, 2026

    When preparing for a senior living move, use these practical decluttering tips…

844.705.0209
Welcome to
MorningStar Living®
Home Page
Find Community
Under Development
Resident BillPay
Privacy & SMS Policy
Careers Here

 The Fair Housing Act protects people from adverse treatment in any housing transaction based upon seven protected classes: race, color, religion, sex, disability, familial status and national origin. In good faith, MorningStar engages in the interactive process to address reasonable accommodations.  If you have a physical or cognitive disability that requires reasonable accommodations or modifications, in good faith, MorningStar engages in the interactive process to address reasonable accommodations.
The ADA prohibits exclusion, segregation and unequal treatment in providing effective communication for people with hearing, vision or speech disabilities and other access requirements. In good faith, MorningStar is open to dialogue on any reasonable accommodations or modifications you may need.The ADA prohibits exclusion, segregation and unequal treatment in providing effective communication for people with hearing, vision or speech disabilities and other access requirements. In good faith, MorningStar is open to dialogue on any reasonable accommodations or modifications you may need.

×

About Us

In the Beginning
Servant Leadership
News & Media
Culture of Radiance
Philanthropy
Careers

Lifestyle Options
  • Independent Living
  • Assisted Living
  • Memory Care
Wellness

Life Enrichment
Dining Experience
Clinical Services

Resources

FAQs
Decision Guide
Affordability
Veterans
Move Made Easy
Blog
Resident Biographies
Contact Us

MorningStar Logo


Website: Colorado Creative Designs, LLC © 2026 · MorningStar Senior Living • All Rights Reserved • Privacy & SMS Policy • Site Map

  • Move Made Easy
ASK OUR HOME OFFICE

First Name(Required)
Last Name
By submitting this form, you agree to be contacted by MorningStar Senior Living by phone, email or mail to learn more about our company.
Senior woman smiling while gardening

COMPANION LIVING

MorningStar offers Companion Living in all of our communities, where two unrelated people of the same sex share a suite, whether in independent living, assisted living or memory care.

Not only does this living arrangement enhance life by its camaraderie, it also extends savings.

REVERSE MORTGAGE

When one partner needs assisted living, and the other partner chooses to remain living in a private home, a reverse mortgage may be a good solution to help pay for increased expenses. Without affecting Medicare or Social Security benefits, reverse mortgages allow a homeowner to stay in the home and withdraw from the equity that the couple has built. Mortgage holders get tax-free cash flow as a loan against that equity, a loan that doesn’t need to be repaid until the house is sold or the owner moves out or dies.

Be sure to vet lenders and their terms thoroughly before making any decision. If you would like to be connected to a trusted, licensed reverse mortgage partner, call 888.228.4500.

SELLING THE HOME

The equity built up in a private home is typically a retiree’s largest asset, making the proceeds from selling extremely helpful when transitioning to a senior community. However, selling a home in a timely manner can be challenging and time-consuming. This is especially true when adult children are not living near to assist.

Many families find it helpful to work with a Real Estate Professional experienced with all aspects of selling a senior’s home. From packing and cleaning to listing and selling, ElderLife’s agents are ready to assist with the entire process to simplify a senior transition. To be connected with a local agent, call 888.228.4500.

SOCIAL SECURITY

Approach Social Security (SS) benefits tactically. Historically, it was wise to take SS benefits early and invest them. Today, that’s not necessarily so. Maximized benefits may best be found through delayed retirement credits. Depending on your birth year, benefits increase by 3-8% annually. If you wait until age 70 to collect, that monthly check could increase by 25% or more. And a surviving spouse receives the entirety of that benefit upon the worker’s death, making delayed retirement credits even more valuable. Study the new rules to choose your best course.
Click here for original source info.

MEDICARE

Think of Medicare as health insurance for those 65 years and older, regardless of income. While Medicare never pays for assisted living, it is designed to help fund certain postacute expenses in the first 100 days, namely hospitalization and rehab, as long as the person’s health is improving.
Once you’ve plateaued, Medicare stops paying.

Benefits may be available for home health care, but only if certain conditions are met. Medicare Part A covers hospice (palliative care) for the actively dying, regardless of income, including in a senior living community. Click here for original source info.

In contrast, Medicaid is a federal government program that subsidizes the medical expenses (including certain health services and nursing home care) for low income people of all ages. MorningStar does not accept Medicaid. Click here for more information.

LEVERAGE LIFE INSURANCE POLICIES

Whole life and universal life policies build a reserve of cash through interest-earning excess premiums (known as the policy’s “cash value”). In some situations, life insurance can be a source of ready funds through cash surrender, death benefit loans, accelerating death benefits, life (or viatical) settlements, or even selling the policy on the open market for immediate cash.

Before acting on any of these methods, consult a financial advisor, as there may be tax consequences. Life Care Funding can also help you determine whether a policy can be converted. Click Here

TAX BENEFITS

The IRS allows certain deductions on a federal tax return for the cost of housing and meals of those receiving long-term care in a senior community due to chronic illness or the inability to live alone.

Assisted living residents may qualify for these deductions if a physician certifies that they have been unable to perform at least two activities of daily living (such as eating, bathing or dressing) without assistance for at least 90 days. The same deductions can apply to those who require substantial supervision due to memory impairment.

An adult child paying for a parent’s care may also qualify for the tax deductions, if the child can claim the parent as a dependent. Consult a tax advisor for further information or visit the Internal Revenue Service (IRS) Click Here.

LONG-TERM CARE INSURANCE

Long-term care insurance helps pay for senior care and protect personal assets by covering expenses up to the amounts set forth in the policy. LTC insurance pays for a variety of services in senior communities, and can offer care options that may not be covered through the federal subsidies of Medicare and Medicaid (see below section).

LTC policies can be complex and it may be difficult to understand and activate your policy. If you have questions about your Long-term Care policy, call 888.228.4500 to be connected with an expert for a free policy review.

BRIDGE LOANS

It’s not uncommon for families to be short on funds when transitioning a loved one into a senior community. The ElderLife Bridge Loan allows you to pay for rent and care in the short term while waiting for other funds to come in. Common financial shortfalls include the time that it takes to list and sell a home, or the waiting period before receiving VA Benefits.

The Bridge Loan is designed like a line of credit, bridging the financial shortfall for up to 12 months. The loan is unsecured (no collateral needed) and approved quickly with no penalty for early payoff and affordable interest payments as low as $8 per $1000 borrowed.

To learn more about the ElderLife Bridge Loan, call 888.228.4500 or Click Here.

Virtual Tour TEST

https://mstarinteractive.com/tours/mission-viejo/amenities/

Call placeholder
We use cookies for functions and purposes explained in our privacy policy. To withdraw your consent, please follow this link X