Radiance is the brand standard of Service Excellence at MorningStar Senior Living. Its precepts are introduced to team members upon hiring, and reiterated and strengthened every day in our daily Huddle.
More than a customer service program, Radiance celebrates an attitude of selflessness that issues from a deep and sincere place, like a beam of light. For this is how we want to deliver service at MorningStar: with warmth and sincerity and depth.
“Radiance training is absolutely phenomenal! Thank you for investing so much into your company, residents and, especially, team. I appreciate that MorningStar strives not only to help team members be their best at work, but in their personal lives as well.” (Team Member)
ORIGINS OF RADIANCE
SOLID GOLD HEARTS
“This company and its values changed my life in five hours, literally. The true love, compassion and passion that is put into MorningStar makes me want to do better, not only at work but throughout my life.” (Team Member)